Epicor Eagle Community & Hardlines Digest (With ROCK AP Report)

To All Masonry Depot Group (and Modern Hardware) Office / Management Personnel:
I would encourage you all to signup & join the following discussion / user groups:
Epicor Eagle Community
A resource for questions, answers and tips on all things Eagle.

To those of you that do Accounts Payable:As some addressees above do accounts payable, if included instructions from that user group on how to use report name ROCK. (See Below)

To Modern Hardware Office / Management Personnel:
As other addressees above work at out former smaller cousin, Modern in addition to the Epicor Eagle Community, I would encourage all Modern Hardware employees to subscribe to John Fix's user group (of Cornell True Value of Easchester):
Hardlines Digest.
In addition to computer questions, it is a forum with approximately 10 threads a day focused on pain and hardware stores - from hints, tips, how tos and how much -- to for sale, to buy, etc, etc.. Threads are automatically funneled to your email (and can be routed to a user defined "Hardlines" folder to keep your inbox less polluted.

POS Procedures for Credit Returns

POS Procedures for Credit Returns

Please note: In addition to:
1. Billing lag times / Invoicing prior to shipment
2. Receiving lag times
3. Inaccurate counts
4. Supplier indecrepencies
5. Blown inter-store transfers
6. Theft
7. Human / clerical error
8. Items cut or converted to other sizes and not adjusted in the Eagle  (bluestone treads / angle irons)

One of the smaller contributing factors (number 9 on the list above) for inaccurate physical QOH counts stems from POS crediting options. Note the screen shots directly below: